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Itil® 4 strategist: direct, plan & improve (dpi)

Our 3-day DPI course is the universal ITIL® 4 module, that will be shared with both ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. This course provides the practical skills necessary to create a “learning and improving” IT organization, with a strong and effective strategic direction.
Werkvorm
Klassikale opleiding
Doelgroep
To attend this course, participants must hold the ITIL 4 Foundation certificate.
The ITIL® 4 DPI course is aimed professionals and leaders in the IT and business domains who wish to take first steps in service management.
Doelen
After this course, you will be able to:
- Understand the key concepts of Direct, Plan and Improve
- Know the role and importance of governance, risk and compliance (GRC) in the service value system (SVS)
- Master the principles and procedures of continuous improvement for all types of improvement
- Understand how to use key measurement and reporting principles and methods in the context of DPI
- Know how to direct, plan and improve value flows and practices...
Deelnemersniveau
Gevorderde
Taal
EN
Duur opleiding
3 dagen
Opleidingsdata
Startdatum: 3/06/2024 
Einddatum: 5/06/2024
Adres
In opleidingsbedrijf
B2B Learning
Avenue de la Toison d'Or 79  bus boite 6
1060 Brussels
België
Route
Aantal uren zelfstudie
zelf te kiezen
Certificatie/diploma
Ja
Max. aantal deelnemers
12
Individuele prijs
€ 1850 excl BTW
Groepsprijs
In overleg

B2B Learning

Telefoon
Bel +32 2 335 12 36 met onze groeten
Adres
Avenue de la Toison d'Or 79 bus boite 6
1060 Brussels
Route
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B2B Learning

Itil® 4 strategist: direct, plan & improve (dpi)


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CONTACT

K. Vandermeersch
kristoff@bedrijfsopleidingen.be
+32 486 65 51 81
I. Vanhaecke - boekhouding
isabelle@bedrijfsopleidingen.be